Town of Happy Valley Goose Bay

Town of

Happy Valley-Goose Bay

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Town of

Happy Valley-Goose Bay

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A to Z SERVICES

Town of

Happy Valley - Goose Bay

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A TO Z SERVICES
Residents › Community Services & Recreation › Public Transit

Public Transit

Discover Transit in Happy Valley–Goose Bay

Your one-stop hub for everything you need to ride with confidence. From planning your trip and checking fares, to exploring our fleet and accessing new on-demand options, this page puts all your transit resources in one easy place.

On-Demand

Our Fleet

Fares & Passes

Contact Us

Routes & Schedule

Maps

On Demand
SUBMIT EVENT
VENUE RENTAL
RECREATION PAGE

On-Demand Transit

Shared-ride service with a 15-minute pickup window. Watch the in-app ETA for your vehicle and be ready at your pickup point.

Weekday booking windows

  • Morning 1: 7:00–9:30 AM

  • Break: 9:30–11:15 AM

  • Morning 2: 11:15 AM–12:30 PM

  • Break: 12:30–1:15 PM

  • Afternoon 1: 1:15–3:00 PM

  • Break: 3:00–4:450 PM

  • Afternoon 2: 4:45–6:30 PM

Note: Vehicles may operate slightly past the booking end to complete final trips and return to base.

Saturday booking windows

  • Morning: 9:30 AM–11:30 AM

  • Break: 11:30–1:00 PM

  • Afternoon: 1:00–4:30 PM

How to Book a Trip

  1. Download the app: Get the On Demand Transit: Rider app and enter transit code hvgb the first time you launch it.

  2. Or use the web app

  3. Confirm your account: After signing up, check your email for a confirmation message.

  4. Book your ride: Select your pickup window and confirm your trip.

📘 For more details, see the TransitFare On-Demand Support Guide.

Fares & Passes

With a pass, your balance is safely stored, ready to tap and go whenever you ride.

Riding the bus is affordable, simple, and flexible. Whether you’re making a single trip or traveling every day, we’ve designed our fare options to fit your needs.

  • Pay per ride if you’re hopping on occasionally.

  • Save with a pass if you’re a frequent rider — load and reuse for convenience.

  • Contactless payment makes boarding quick and easy.

Below you’ll find a table of fare rates for adults, seniors, students, and children.

To make life easier, you can purchase and reload a reusable Transit Pass through our partner UseTransit. With a pass, your balance is safely stored, ready to tap and go whenever you ride.

👉 Buy or reload your Transit Pass

Route map

Helping you plan your journey with ease.

Our Fleet

Investing in a cleaner, greener future for our community.

The Town of Happy Valley-Goose Bay is proud to introduce the Karsan e-JEST, a fully electric, modern minibus designed with comfort, accessibility, and sustainability in mind.

👥 Passenger Capacity

The bus supports up to 18 passengers with several configurations:

  • 10 seated + 8 standing
  • 12 seated + 6 standing
  • 10 seated + 4 standing + 1 wheelchair spot
  • Built-in wheelchair ramp
  • Low-floor design for walkers and strollers
  • USB charging ports available at seats
  • Climate-controlled interior with spacious seating
  • No bicycle rack available
  • Bicycles are not permitted onboard
  • Zero Emissions: Fully electric, no tailpipe pollution
  • Quiet Ride: Smooth and silent operation
  • Cost-Efficient: Lower fuel and maintenance costs
  • Comfortable: Spacious seating and smooth handling
  • Sustainable: Built for a greener, cleaner future

The Town has installed a network of strategically located electric charging stations
to keep buses charged and service running reliably.

  • ✅ Bookmark this page
  • ✅ Sign up for email alerts
  • ✅ Follow us on social media

The e-JEST is more than just a bus, it’s a symbol of
Happy Valley–Goose Bay’s commitment to a cleaner, greener tomorrow..

Electric Bus News

Stay in the Loop!

Places to see

Explore Happy Valley - Goose Bay in Comfort

Frequently Asked Questions

What are the service Hours
  • Weekdays: 9:00 AM to 6:30 PM in booking windows. Saturday: 10:00 AM to 4:20 PM.
  • Check the schedule tabs above for exact stop times.

 

  • Download the “On Demand Transit: Rider” app and enter code hvgb, or use the – web app.
  • Create or confirm your account, then choose a pickup window and confirm your trip.
  • Standard fares apply. Pay on board with the accepted payment methods listed on the Town’s transit page. 
  • Drivers do not carry change. Please have payment ready when boarding. 

 Yes. Book within an active window if seats are available. The app will show you the next available options. 

Yes. Low-floor design and a wheelchair ramp are available. If you need assistance, add a note when booking.

 Service operates within the Town service area shown on the app map. Select your pickup and drop-off to see availability. 

You can cancel in the app before pickup. Repeated no-shows may affect your ability to book future rides. 

 Check the app for live updates and notifications. Vehicles may operate slightly past the end of a window to finish trips and return to base. 

Constant Contact

Stay informed and help shape the future of public transit in Happy Valley-Goose Bay.

📬 Get updates directly to your inbox by signing up via Constant Contact on our website.

📧 Email: pr@townhvgb.com
📞 Phone: 709-896-3321

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