Our Commitment to Excellence

• Reliability: We understand that access to clean water is not just a convenience; it’s a fundamental necessity. Our team works diligently to ensure a constant and dependable water supply for our community.

• Safety: Your health and safety are paramount. That’s why we adhere to strict water quality standards and employ cutting-edge treatment processes to guarantee the purity of our water.

• Efficiency: We are committed to optimizing the delivery of our services to ensure efficiency and minimize disruptions. Our water infrastructure is continually updated and maintained to provide you with a seamless experience.

Water Treatment and Distribution

• Treatment Facilities: Learn about our Water Treatment Plant, where water undergoes comprehensive treatment, including iron and manganese removal, and how we ensure it’s safe for consumption.

• Distribution System: Get acquainted with our vast network of water mains, reservoirs, and pumping stations responsible for transporting water throughout Happy Valley-Goose Bay.

• Maintenance and Quality Assurance: Discover the measures we take to maintain water quality, such as daily tests for chlorine residuals and the use of modern systems to detect and address any issues promptly.

Dealing with Water Service Disruptions

In the rare event of disruptions due to frozen lines or leaks, we have clear protocols in place. Our policy outlines who is responsible for repairs and under what circumstances the Town takes action. You can find this policy document here for reference.

Contact Us

For any questions or further information about our municipal water services, please don’t hesitate to reach out. Your satisfaction and well-being are our top priorities.

The Town Council of Happy Valley-Goose Bay is proud to serve you and provide you with the safe and reliable water services you deserve.