Public Transit Service Launch Update #6

Public Service Announcement

RELEASED August 1, 2025

The Town of Happy Valley-Goose Bay would like to update residents with more information about the bus and the bus service.

• Due to the Civic Holiday on Monday, August 4, there will be no bus service.

• In the case where the bus is full and unable to pick up more passengers, there will be a sign on the front of the bus to indicate that, and the bus will continue on the designated route.
• If you miss the bus or the bus is full at your stop, you will have to wait for the next time the bus passes by; hence, it is advised that riders plan accordingly. The Town accepts no responsibility for missed appointments or late arrivals to your destination.

Refer to our website for the list of stops.

Fares and UseTransit App

The Town will provide an update next week about how to purchase Transit Cards and access the UseTransit App. We expect to go live with both systems on Monday, August 11th.

Riders will be able to use Transit Cards and cash as means of payment. Users can purchase cards at the Town Office and reload their cards using debit or credit cards once they have an account created. An announcement will be made when the cards are available for purchase.

The driver will not be able to provide change for cash-paying customers. Riders are advised to pay with the exact amount when possible. Debit or Credit are NOT ACCEPTED on the bus.

Fares will be $3 per ride. There is no cost for riders under 5 years old who are accompanied by a paying rider.

The UseTransit App will be the on-demand platform for users to schedule rides. Next week, instructions for downloading the App and setting up an account will be available on the Town’s website.

The Town is excited to offer this much-needed public transit service and is pleased to see an uptake in ridership since the initial launch!

We appreciate the feedback and welcome more from riders to help us improve our service 😊.

Please contact 709-896-5427 or email cd@townhvgb.com

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For details, please visit the link HERE